Last Updated: March 13, 2026
We recognise that your privacy is our responsibility. For this reason, we have formalised this Privacy Policy, which applies equally to all users. By continuing to use our service, you consent to its terms.
Please read this Privacy Policy carefully to understand what personal information we collect and how we may use it. If you do not agree with any part of this Policy, you should immediately stop using our service.
Information We Collect
ChalkyPapers acts as the data controller, responsible for collecting, processing, and storing personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), as well as any applicable state or territory privacy legislation. These laws ensure that personal information is collected, used, and disclosed in a lawful and transparent manner.
Personally identifiable information refers to any information that can directly or indirectly identify an individual. We collect personal information in two ways:
- Voluntarily provided information – Information you provide when registering on our platform, submitting orders, or otherwise contacting us.
- Automatically collected information – Data collected automatically when you use our Website, such as technical details about your device, browser, or IP address.
Voluntarily Provided Information
This personal information, its scope, and its retention period depend on the context of your interactions with us, your use of our Website, and the features you use. It may include the following:
- Name and contact information – When you register on ChalkyPapers, you provide your name, email, phone number, and other related contact details. This information is used only to process orders, communicate updates, request clarifications, or obtain additional materials.
- Credentials – We store your encrypted login information for authentication and account access. ChalkyPapers staff cannot access this information, and its use is fully automated.
- Transaction data – Payments are processed through secure and reputable third-party payment systems. Payment details are not disclosed to third parties. To prevent fraud, we may send payment receipts and identification information for verification purposes.
All voluntarily provided information is retained only as long as necessary to fulfil the purposes for which it was collected, in accordance with the Privacy Act 1988 (Cth) and applicable state or territory privacy legislation. We do not store sensitive personal information such as race, gender, religious affiliation, or health information. Payment details, bank account numbers, and credit card information are never stored by ChalkyPapers and are handled exclusively by third-party contractors compliant with Australian privacy standards.
Automatically Collected Information
During your visit to ChalkyPapers.com, certain information is collected automatically. This data does not directly identify you. Typically, it includes:
- Device type and characteristics
- IP address
- Browser type and operating system
- Country and general location (when allowed)
- Language preferences
- Referring URLs
- Time of entry and exit from the Website
We collect this information to maintain the operability and security of ChalkyPapers, and it may also be used for internal analytics, reporting, and service improvement. All automatically collected information is handled in compliance with the Privacy Act 1988 (Cth) and relevant Australian state privacy legislation, such as the Privacy and Data Protection Act 2014 (Victoria), where applicable.
Legal Basis for Collection of Personal Information
We collect and process personal information for a reasonable period based on one or more lawful grounds, as permitted under the Privacy Act 1988 (Cth) and applicable Australian state or territory privacy legislation. Depending on the circumstances, such legal bases include:
- User consent – Where you have provided your express consent to the collection and processing of your personal information, in accordance with the Privacy Act 1988 (Cth) and relevant state or territory legislation.
- Contractual necessity – Where the collection and processing of personal information is necessary to perform, administer, or enforce agreements entered into with users or service providers, including the provision of requested services.
- Compliance with legal obligations – Where collection and processing are required to comply with applicable Australian federal or state laws, regulations, court orders, subpoenas, or other legal processes, including obligations under taxation, consumer protection, or electronic communications laws.
- Legitimate business and security interests – Where collection and processing are reasonably necessary to protect the security, integrity, and functionality of our Website and Services, including the prevention of fraud, unauthorised access, misuse, malware, and other unlawful or harmful activities, in accordance with the Criminal Code Act 1995 (Cth) relating to unauthorised access to computer systems.
Protection of Personal Information
We take reasonable measures to protect ChalkyPapers from viruses, security breaches, malware, and other similar threats. We maintain secure networks and systems to ensure your experience with us is safe and reliable. In the unlikely event of a data breach, we will notify affected visitors, users, and vendors promptly, in accordance with the mandatory breach notification requirements of the Privacy Act 1988 (Cth).
Duration of Storage of Personal Information
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected and delete or anonymise it once there is no ongoing legitimate need to process it. Longer retention may occur if required or permitted by Australian federal or state law.
If deletion or anonymisation is not immediately possible (e.g, when data has been stored in backup archives) we will isolate the information from further processing and securely store it until deletion or anonymisation can be completed.
Personal Data Security
We prioritise the security of the personal information of our users. However, no method of electronic transmission is completely secure. We use reasonable technical, administrative, and physical safeguards to protect your data and maintain confidentiality, in compliance with the Privacy Act 1988 (Cth) and applicable state or territory privacy legislation.
If at any time you wish to have your records deleted from our Website or database, please email us at [email protected]. Deletion typically takes up to two business days.
Third-Party Providers and Affiliates
The proper functioning of ChalkyPapers.com may require sharing your personal information with third-party providers or affiliates, such as auditing firms, transaction processors, or marketing partners.
We are not responsible for the privacy practices or policies of these third parties. For information on how they handle personal data, please consult their privacy policies directly.
Privacy of Minors
We do not knowingly collect personal information from, or market our products to, individuals under the age of 18. By using ChalkyPapers, you represent that you are at least 18 years old, or that you are the parent or guardian and consent to your minor dependent using our services.
If we learn that personal information from a user under 18 has been collected without appropriate consent, we will deactivate the account and take reasonable steps to delete the information in accordance with Australian privacy law. If you become aware that personal information from a user under 18 has been collected, please contact us at [email protected].
Regional Privacy Rights
ChalkyPapers recognises that users may be subject to different privacy regulations depending on their location. In Australia, we comply with the Privacy Act 1988 (Cth) and applicable state and territory legislation, which provide you with certain rights regarding your personal information.
Under Australian law, you have the right to:
- Know what personal information we have collected about you
- Understand the purposes for which your personal information is collected, used, or disclosed
- Request access to your personal information and obtain a copy
- Request correction of inaccurate or incomplete personal information
- Withdraw consent to the collection, use, or disclosure of personal information, subject to legal or contractual requirements
- Request the deletion or anonymisation of personal information where appropriate
For residents of states with additional privacy rights, such as Victoria, New South Wales, or Queensland, you may have further rights under state legislation, including:
- Limits on the collection, use, and disclosure of personal information
- The right to lodge a complaint with the relevant state privacy commissioner if you believe your rights have been violated
If you wish to exercise any of these rights, please contact us at [email protected], providing your full name, email address, and a description of your request. We will respond promptly in accordance with Australian federal and state privacy laws.
Limitations
This Privacy Policy applies only to our online activity and online visitors. It covers only the personal information that visitors provide or leave on our online platform, whether voluntarily or automatically. This Privacy Policy does not cover any data retained or collected outside ChalkyPapers.com.
Updated Versions
We reserve the right to change this Privacy Policy periodically. Each new version will be published on this page and come into force upon its publication.
Contact Information
If any of the statements in the text above appear unclear or insufficient to clarify an issue, email us your questions to [email protected].